We want you to love your RoadRest product. If you’re not fully satisfied, you can return it within 30 days of delivery for a full refund or exchange.
• Items may be lightly used but must include all original components.
• Proof of purchase (order number or receipt) is required.
• Photos may be requested for quality verification or damage claims.
We currently do not exclude any product types from our return policy — all RoadRest items are eligible for return within 30 days of delivery.
RoadRest covers all return shipping costs. Please contact us before sending anything back — we’ll provide a prepaid return label and detailed instructions.
1. Email info@roadrest.co with your order number and reason for return.
2. Wait for confirmation before shipping the product.
3. Once your return is received and inspected, we’ll issue a full refund or send a replacement.
Exchanges are available for defective or malfunctioning products under our 1-Year Warranty. For other exchanges (e.g., different model or gift replacement), contact our team for options.
Refunds are processed to the original payment method within 5–7 business days after the returned item is received and inspected.
If your item arrives defective or damaged, contact us within 7 days of delivery with photos and your order details. We’ll replace the product at no cost to you.
Email: info@roadrest.co
Phone: (608) 561-REST
Mailing Address: RoadRest, PO Box XXXXXX
Naperville Sta – Post Office
3075 Book Rd Ste 103, Naperville, IL 60564, USA